Infinity Assist

On submitting a Retail Loan Origination application in the Origination app, the user will see the status of the application as Submitted, and the submitted request is received in the Infinity Assist app. Moreover, the application data captured in the Origination Data Storage Microservice (ODMS) is transferred to the Origination Processing Microservice (LOS).

The application is further processed by the bank staff users in the Infinity Assist app. For information on the RedHat process flows for the lending applications, click here.

The Retail Loan Origination journey comprises the following stages:

• Submitted: After a lending request for overdraft or term loan is submitted, the request is received in the Infinity Assist solution and assigned to the Submitted stage.
• Prescreening: The Lender screens the customer to determine whether to extend an offer of credit.
• Underwriting: Request application is either approved or denied.
• Closing: The executed items are reviewed and the request application is boarded to the servicing system for servicing.

For complete information on the journey of a retail lending application in the Infinity Assist app, click here.